Streamlining Salesforce Quality Assurance for a Leading Healthcare client
GOALS
Within the American Cancer Society, the Salesforce QA team focuses on various tickets, including tasks related to SharePoint upgrades, Salesforce release sprints, and regular Salesforce requirements associated with Volunteer Management. The role involves creating test scripts, executing test cases, performing peer reviews for other tasks, creating comprehensive test plans, and addressing any bugs that arise.
CHALLENGE
Surprisingly, the project did not encounter specific challenges, indicating a well-structured and smoothly operating Salesforce Quality Assurance (QA) process.
SOLUTION
Within the American Cancer Society, the Salesforce QA team focuses on various tickets, including tasks related to SharePoint upgrades, Salesforce release sprints, and regular Salesforce requirements associated with Volunteer Management. The role involves creating test scripts, executing test cases, performing peer reviews for other tasks, creating comprehensive test plans, and addressing any bugs that arise.
RESULT
The smooth operation of the Salesforce QA process for the American Cancer Society, as depicted by the absence of specified challenges, indicates a well-organized and successful workflow. The creation of test scripts, execution of test cases, peer reviews, test plan creation, and bug resolution collectively contribute to a robust QA process. The result is likely to be an efficiently managed Salesforce system that meets the organization’s requirements, ensuring the seamless operation of Salesforce functionalities related to Volunteer Management.